Have any questions or concerns ? We’re always ready to help!
send us an email at email@example.com
IPT Name & Design focuses on achieving customer satisfaction.
Although we do not accept returns, especially for Sterling Silver products, we do compensate for our merchandises that customers
are not 100% happy with or has possible manufacturing defects.
For Sterling Silver , we only accept returns if the problem at hand is
from our side. Whether it has a manufacturing defect, wrong spelling,
or wrong finish.
For gold (14kt./10kt.), it has the same return policy as Sterling Silver but, if a customer makes a mistake, we do provide gold credit based on the gold market price of that day.
The best option is to give us a call at our office so we can discuss the matter further at hand.